Wireless carrier service providers train their sales force to profile their customers and discover things about people’s personal life – things that they may use to upsell you. One of the biggest mistakes people do when going to a cell phone store is disclosing information about their life to the sales reps. Don’t give too much information about you So here are the top five ways for you to avoid getting slammed on your next visit. Retail workers are pressured to meet aggressive sales targets every month, so sometimes what they recommend you is not what you really need, but what they have in stock in the store and what would help them maximize their commission infused monthly salaries. You might have noticed the fact that when you go for troubleshooting the retail sales reps are not as excited to see you as they usually are when you are there to make a purchase. Well, they work on commission, and the biggest mobile wireless carriers in the US invest millions of dollars training their sales force “ best practices.” Sometimes, dealing with wireless service providers could be considered as stressful as going to a used-car dealership – the salesman is telling you that you are getting a deal but deep inside you know that you are not getting the most for the money.īefore we dig in into why going to the cell shop may not be the best way to spend your afternoon you need to know why sales reps tend to make your life a living nightmare should you decide to not spend a lot of money with them. You either have to let the rep sell you things you may not want nor need and spend an arm and a leg, or you have to keep saying no to everything they say and spend a few exhausting hours at the store.

Since the smartphones became a thing, visiting the wireless carrier store haven’t been the most pleasant experience for many.

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